


Here are some of the basic rules to be adopted if you find an injured native animal or bird:-
If it is safe to do so, pick the animal up using a towel or blanket, being careful to avoid being scratched or bitten. Most small animals can be picked up in this manner – place the towel or blanket over the animal (including its head) and pick it up like you would a small load of washing.
Place the animal in a cardboard box lined with a towel or blanket. The towel will give the animal something to cling to so that it doesn’t slide around in the box. Make sure that you put some ventilation holes in the box first!
Place the box securely in your car (not the boot as exhaust fumes can kill the animal). Make sure that the lid is securely closed so that the animal cannot escape.
If you cannot obtain immediate assistance, keep the animal in a warm, dark place and keep noise to a minimum to avoid stress. Remember the animal is in unfamiliar territory and unfamiliar noises and smells can be extremely stressful to a native animal. Our native animals can die very quickly from stress.
DO NOT OFFER ANY FOOD OR WATER as native animals have very specialised diets and feeding an animal in shock can be fatal.
Take the animal to your nearest vet or contact your local wildlife rescue organisation as soon as possible. Vet clinics and rescue organisations do not charge to accept wildlife.
Remember some animals do not require rescuing, for example some baby birds are left for a short time while their parents forage for food. Unless the animal is in immediate danger just keep an eye on it to ensure a parent returns to care for the baby. Removing a baby bird unnecessarily can be very detrimental to its well-being. If in doubt contact your local wildlife organisation for advice.
If you find a kangaroo, wallaby, possum, koala or wombat that has been injured make sure you check the pouch – joeys have been known to survive in the mother’s pouch following her death for several days. Do not remove the joey from the mother’s teat as irreparable damage can be done to the joey’s mouth if removed from the teat incorrectly. If possible take the mother and joey intact to your nearest vet for attention or alternatively call your local wildlife organisation for their assistance.
If you are interested in learning more about our native wildlife and how you can help them, consider joining a wildlife care organisation such as Wildcare Australia Inc. and attend our basic training courses. For information on the training courses offered by WILDCARE, read the information in our Education page.
In South-east Queensland, we are incredibly grateful to have several wildlife hospitals dedicated to providing high quality veterinary treatment and care for wildlife. It is preferable for sick, injured and orphaned wildlife to be admitted directly to one of the wildlife hospitals as they have specialised veterinary staff experienced in all aspects of their care, along with dedicated wildlife wards.
If you have found an injured animal, wildlife hospitals will accept all general wildlife species, as well as specialised species such as koalas, snakes and bats.
We have listed below the wildlife hospitals located in SEQ for your easy reference. Wherever possible, we encourage you to transport the animal to your closest hospital as soon as possible.
Currumbin Wildlife Hospital
Address: 27 Millers Drive Currumbin, Gold Coast
Open 8am to 5pm every day (except Christmas Day)
Phone: 07 5534 0813
RSPCA Queensland Wildlife Hospital
Address: 139 Wacol Station Road, Wacol, Brisbane
Wildlife Admissions – 8am to 4pm
Follow the signs around the Campus to the wildlife hospital.
Wildlife Admissions – 4pm to 8am
Follow the signs to the Domestic Hospital at the front of the campus.
There is an intercom at the Hospital gate, press the buzzer and the staff will provide access.
Phone: 1300ANIMAL or 1300 264 625
Australia Zoo Wildlife Hospital
Address: 1638 Steve Irwin Way, Beerwah, Sunshine Coast (in rear car park of Zoo)
Open 24/7
Phone: 07 5436 2097
RSPCA Wildlife Rehabilitation Centre
Address:1411 Eumundi Noosa Road, Eumundi, Sunshine Coast
Open 7 days a week 6.30am to 5.0pm
Phone: 5442 8057
Most general vet clinics very kindly accept sick and injured general wildlife free of charge.
The veterinary staff will triage and assess wildlife and provide emergency treatment until they can be transferred to a wildlife hospital or to a wildlife carer.
We are incredibly grateful to the dedicated and compassionate veterinary staff who play a vital role in helping our local wildlife.
Please note: For safety reasons, general vet clinics will usually not accept bats and snakes. Please contact Wildcare or another local wildlife rescue group for assistance with these species.
To find the closest vet clinic, simply Google “vet clinics near me”.
Below is a list of After-hours Emergency Vet Clinics who accept sick and injured wildlife free of charge. If you require advice on the safe handling or transport of wildlife, please call our Hotline on 07 5527 2444, or another local wildlife rescue group.
Please note: For safety reasons, general vet clinics will usually not accept bats and snakes. Please contact Wildcare or another local wildlife rescue group for assistance with these species.
Gold Coast
Animal Emergency Centre Gold Coast
Location: Varsity Lakes
Phone: 07 5593 4544
Animal Emergency Service Gold Coast
Location: Carrara
Phone: 07 5593 4544
SASH Specialist & 24/7 Emergency Vet Gold Coast
Location: Robina
Phone: 07 5551 9198
Brisbane
Animal Referral Hospital Brisbane
Location: Sinnamon Park
Phone: 07 3172 0593
Animal Emergency Centre Kedron
Location: Kedron
Phone: 07 3350 1333
Animal Emergency Centre Woolloongabba
Location: Stones Corner
Phone: 07 3456 0500
Animal Emergency Service Jindalee
Location: Jindalee
Phone: 07 3715 9999
Animal Emergency Service Underwood
Location: Underwood
Phone: 07 3423 1888
Brisbane Veterinary Specialist Centre + The Animal Hospital
Location: Albany Creek
Phone: 07 3264 9400
Manly Road 24hr Veterinary Hospital
Location: Manly West
Phone: 07 3396 9733
Pet Emergency North Lakes
Location: North Lakes
Phone: 07 3384 2233
Pet Emergency Stafford Heights
Location: Stafford Heights
Phone: 07 3359 5333
Toowoomba
REDvets
Location: East Toowoomba
Phone: 07 4602 0652